Pioneer Warranty

Terms and conditions 

1. Valid for purchase made from 01 April 2022.

2. This promotion is only applicable to selected Pioneer products distributed by Yupiteru Technology (M) Sdn Bhd. The models and periods of extended warranty are as following: 
   
   
    

3. Customer must complete the Warranty Registration Card and submit to Yupiteru Technology (M) Sdn Bhd via post or CLICK HERE for online registration.

4. Only fully completed warranty registration card received within 14 days from the date of purchased will be accepted. The Warranty Registration Card must clearly indicate the date of purchase, customer’s particulars, dealer’s endorsement, Pioneer product purchased and its serial number.

5. Yupiteru Technology (M) Sdn Bhd will not be liable for warranty registration card that is lost, delayed, incomplete, illegible or not received by the closing date. It is the purchaser’s responsibility to ensure that correct details are provided in the Warranty Registration Card.

6. Warranty is subject to terms and conditions, verification, and approval.

7. Subject to a maximum of one (1) time replacement of parts for touch panel screen and optical pick up only.

8. The Management reserves the right to change the terms and conditions without prior notice. 
    

   Warranty

• This warranty is applicable in Malaysia only. 
   
• For date of original retail purchase, Yupiteru Technology (Malaysia) Sdn. Bhd. warrants your products that fails to function properly under normal usage and according to Owner’s Instruction. 
   
• This warranty covers repairs, replacement of parts and workmanship without charge to the customer.
   
• Repair services provided by Yupiteru Technology (Malaysia) Sdn. Bhd. and its Authorised Service Centres. 
   
• The Warranty Card together with original purchase receipt must be presented to the Pioneer Authorised Service Centre when registering Pioneer product for warranty repair. 
   
• Any alteration or amendments to the warranty card will render the warranty void. Please produce the warranty card when requesting for service. 
   
• Misplaced or destroyed warranty card will not be replaced. 
   
• The repair and replacement of any parts of the products will be at the option of Yupiteru Technology (Malaysia) Sdn. Bhd. 
   
• All defective replaced spare parts shall not be returned to the owner.
   
• All claims on repair & replacement of parts should not exceed the product purchase price. 
   
• Yupiteru Technology (Malaysia) Sdn. Bhd. reserves the right to replace the product with a current equivalent model after attempt to repair the product fails.
   
• The extended warranty cannot be exchanged for cash and only applies to the specific models purchased and associated model serial number provided when making the claim. 
   

What’s not covered?

1. This warranty does not cover routine inspection, maintenance, adjustment and/or cleaning (workmanship) for 2nd year warranty claim for Multimedia Receiver category.
    
2. This warranty does not cover any external and internal appearance of the products, accessories used in conjunction with the product (e.g. cables, antennas, remote controls, speakers, microphones, batteries etc) and free gift items. 
    
3. This warranty does not cover any damages to recordings, discs or recording tapes during operations. 
    
4. This warranty does not cover damages to the products resulting from natural disaster (such as earthquake, flood, lightning or pollution), fire, attacked by household pests, civil unrest and accident during goods in transit. 
    
5. This warranty does not cover any damages to the product resulting from misuse and or consequential damage due to the negligence and abuse, improper use of electrical supply, subsequent damage from leaking, damages or inoperative batteries or the use of batteries not conforming to those specified in the Owner’s instruction. 
    
6. This warranty does not cover modification or alteration on the product circuitry or software and or otherwise has been tampered with by authorized parties. 
    
7. Altered, defaces or removed serial numbers on this warranty card and/or products with void this warranty. 
    
8. This warranty does not cover any damages to speakers that has been subjected to power in excess of its published power rating. 
    
9. This warranty does not cover dismantling or installation or car stereo systems of repair or after repair. 
    
10. This warranty does not apply to products that has been used for trade or business.